Who we are
The administrator of your personal data is Screen-LED Doberstajn Spółka Komandytowa, Towarowa 1, 88-100 Inowrocław, Poland, VAT EU: PL5562766307. Subterio is a brand managed by Screen-LED Doberstajn Sp. K. Our website is available at: https://subterio.com.
What data we collect
We collect data that you voluntarily provide through contact forms and product configurators, including: name, e-mail address, phone number (optional), customer type, planned delivery time, selected product model, finish options, and message content.
We also collect technical data automatically: IP address, cookies identifiers, browser and device information, operating system, and your activity on the website. This depends on your cookie consent settings managed via CookieYes.
Contact forms and configurators
Data provided in forms is used solely to answer your inquiry, prepare an offer, and contact you regarding your request. Providing data is voluntary but necessary to receive a response or quote.
Newsletter
If you subscribe to our newsletter, we process your e-mail address and other optional data to send updates, product information, and news about Subterio. You can unsubscribe at any time using the link in the footer of each message.
Analytics and automated data
We use tools such as Google Analytics 4, Google Ads, Meta Pixel, and Google Tag Manager for analytics and marketing purposes. These tools may transfer data to their providers, including to the United States, only under legally approved mechanisms.
Purpose of processing
Your data is processed to handle your request, prepare quotes, maintain communication, send newsletters, perform analytics, run remarketing, optimize the website, and ensure security.
Legal basis
We process your data based on your consent, the necessity to take steps before entering into a contract, or our legitimate interest (analytics, security, communication).
Who we share your data with
Data may be shared with: Cyberfolks (hosting), Google (Analytics, Ads, Tag Manager), Meta Platforms (Meta Pixel), Mailchimp (newsletter), Calendly (booking), AppSheet (CRM), NMS-Integrator (accounting). Data may be transferred outside the EU under legally accepted safeguards.
How long we retain your data
Form submissions are stored until consent is withdrawn or communication ends. Newsletter data is stored until you unsubscribe. Analytics data is stored according to tool settings. Accounting data is stored for legally required periods.
Your rights
You have the right to access, correct, delete, limit processing, transfer data, object, and withdraw consent at any time. Contact us at [email protected].
Where your data is sent
Your data may be transferred to analytics and marketing tools (Google, Meta, Mailchimp, CookieYes), including outside the EU under Data Privacy Framework or Standard Contractual Clauses.
Updates
This policy may be updated to reflect legal or technical changes. The latest version is published on this page.